Our office is a key enabler, helping the firm deliver enhanced value to its clients. We firmly believe in two factors which are critical for our success – people and process. Our continued focus on building capable teams, along with robust processes, has enabled us to deliver excellent service and innovative solutions to our stakeholders.
The Clifford Chance Finance team is spread across all the firm's global offices, with the team in India acting as a hub. Our India Finance team provides strong support across all three end-to-end business cycles:
- Order to Cash – which includes Pricing, Billing and Collections;
- Purchase to Pay – which includes Procurement and Accounts Payable; and
- Record to Report – which includes Accounting, Financial Reporting and Management Reporting.
Along with the above teams, we also work on Tax and Treasury processes as well as host in India the global Centres of Excellence (COEs) for Control, Governance, Systems and Payroll. As part of the Global One Finance Team, we collaborate on the above areas with teams across the UK, Europe, Asia Pacific, Americas and Middle East to deliver value to the firm. All the teams, across all the firm's offices, are connected together under a single vision to be-one global team connected within a robust control environment, collaborating to deliver value for clients and colleagues across the firm.
Document Production Unit (DPU)
Our DPU team works closely with the London DPU, Business Development and Brand, Communication and Marketing teams and is structured to support their global requirements. We offer a diverse range of high-level services. The DPU is split into three sections-the Documentation team handles word processing work, the Design team is involved in PPT and DTP designs and the BCM team carries out work related to brand, visual identity, social media and website services.
Business & Research Solutions
The Business & Research Solutions (BRS) group is a fully integrated team comprising 75+ skilled professionals, who provide a wide range of value-add services to the firm's global offices and functions. We provide support in areas of Business Research, Newsletters, Client & Matter Intelligence, Academy Operations, Risk & Compliance, HR Operations and various other activities. We also provide dedicated functional support in areas like FI sector research, APAC KETL and Compliance, CMD, Workday and much more.
Legal Support Centre
The Legal Support Centre (LSC) carries out low- to medium-complexity work for the firm's fee earners on a cost-effective basis, achieving significant savings. We combine superusers of legal technology with high-quality process expertise creating efficiencies and better managed workflows. We also provide support to Legal Project Managers (LPMs) through our Legal Project Analyst team, which helps to increase LPM capacity and improves the scalability of their service.
Enterprise Core Systems
The Enterprise Core Systems (ECS) team supports all the core enterprise applications covered under various portfolios – HR & Learning, Risk & Clearance, Finance, Partnership Management and Business Intelligence. The Document Management Operations team provides 24x7 support and works on the latest technologies, DevOps and Lean-Agile principles using the SAFe framework as a delivery mechanism.
Global Programme Group
Clifford Chance's GPG supports the firm in shaping and delivering its strategy by leading and orchestrating a wide range of change initiatives as a suite of transformation programmes. Our GPG team provides expertise globally in the areas of Programme and Portfolio Management, Business Analysis, Project Management and Programme Management Office.
The CI team focuses on enhancing the firm's internal and external customer experience, streamlining its legal and business service processes. Started in our office in 2010, the CI team is an integral part of the Best Delivery programme. Based on the principles of "lean" and "six sigma", the team collaborates with different departments and offices to map and analyse work, applying techniques to make delivery more efficient and effective.
Legal Technology Solutions
The Legal Technology Solutions (LTS) team, aligned to Clifford Chance's business capabilities and portfolios, is focused on delivering products/solutions with speed and agility. To better support the firm's strategy on Best Delivery, the team provides Legal Technology Support on client-facing tools and services, and automation using Robotic Process Automation and Innovation management with CC Labs.